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Hotel Directory

Dear Valued Guests,

Welcome to Vaya Suites! We are truly delighted to have you with us and look forward to making your stay on the beautiful island of Crete both pleasant and memorable.

Our management team and dedicated staff are at your service, ensuring that every aspect of your experience meets the highest standards of comfort and satisfaction.

To help you fully enjoy your time with us, we kindly ask you to take note of the following amenities and services we offer:

Included Services:

Front Office - Reception:

  • Reception hours: 8:00-00:00
  • Express Check-Out Service
  • Central Safe Box available at Reception
  • Luggage Drop-off Area
  • Weighing Scale for Luggage
  • Courtesy Room
  • Complimentary Private Parking
  • Free Wi-Fi in all Rooms and Public Areas
  • Check-In: 14:00 hrs
  • Check-Out: 12:00 hrs

Daily Housekeeping Service:

  • Bath Towels changed daily and upon request
  • Jacuzzi Towels available free of charge
  • Linen changed twice weekly
  • Amenities replenished as needed
  • Various Pillow Options (including hypoallergenic) available upon request
  • Mini Fridge in all rooms

Additional Front Office Services:

  • Call Center with Room Connectivity
  • Wake-up Call Service
  • Satellite TV (including 20 Radio and 37 TV channels)
  • Daily Cleaning Service for all Public Areas
  • Kettle and Coffee/Tea Materials
  • Iron available upon request

Entertainment:

  • Gym Area

Extra Services:

  • Early Check-In / Late Check-Out (subject to availability; extra charges may apply)
  • Day Use of Rooms
  • Airport Transfers and Transportation Services across Crete (extra charges apply)
  • Room Safety Deposit Box (extra charges apply)
  • Laundry & Ironing Services
  • Additional Dining Options through our partner restaurant
  • Excursion Bookings
  • Car and Motorbike Rentals
  • Private Tours around the Island
  • Pet Friendly(extra charges apply)

Hotel Policies and Terms of Use:

Non-residents:

  • Non-residents are welcome on the hotel premises with a purchase.

Beverage Service:

  • To ensure the well-being of all our guests, our staff are instructed to follow specific guidelines regarding the service of alcoholic beverages

Alcohol will not be served to guests displaying signs of excessive consumption.

Alcoholic beverages will not be served to anyone under 18 years of age.

Please be aware that our hotel is required to comply with Greek regulations, which permit the management to refuse service to intoxicated guests.

Food Consumption:

  • For your comfort and safety, we kindly request that you inform us of any allergies or dietary restrictions prior to your arrival. This will enable us to personalize your experience and ensure a delightful and worry-free stay.

Personal Belongings:

  • We advise you to keep your money and other valuable items secure. Each guest is responsible for their personal belongings, and the hotel is not liable for any loss, theft, or damage to valuables or documents. Safe boxes are available in both the rooms and at the reception.

Please note: The management of Vaya Suites reserves the right to modify any information provided in this leaflet without prior notice.

Thank you for choosing Vaya Suites. We wish you a wonderful stay!

Warm regards,

Vaya Suites Management

Leof. Andrea Papandreou 97, 714 14

Heraklion Gazi, Crete